FAQs
How do you answer so late at night?
Here at The Gifted Baby NY, we love servicing you at all hours! Feeding a baby? Can’t sleep? We’re here for ya!!
What is your Return policy?
We hope you love your purchases as much as we do! But if size is wrong or your baby doesn’t approve, we have a 3 week exchange only policy. Please contact us for all exchanges.
Please note hospital hats are final sale.
Please note swaddles must be in original bag for exchange
PLEASE NOTE:
We will deduct $5 off your credit for wrapping on any gift order placed with a credit.
All pacifiers are final sale!
All personalized products are final sale!
All sale items are final sale!
Do store credits and gift certificates expire?
No! Store credits are saved in our system and can be used whenever! Yay!
How often do you ship?
We ship right away!! (Sometimes same day!) Unless you are ordering a personalized gift expect your gift to ship right away! We ship via USPS and you will receive tracking via email as soon as we do!
Where are you located/do you have a store front?
Although we are an online store, we have options for pick up in Brooklyn, NY as well as Clifton, NJ. We also have our gorgeous retail location at the Address in American Dream Mall. Come by and shop in person, we would love to meet you!! Contact us to set up an appointment in our locations to see our awesome gifts and layette!
Do you hold orders?
Did you know that you can come shop in person and we can hold your order till your ready for it to ship? No way! That’s awesome! Keep seeing things you love posted on our page? No problem! DM us to add to your “hold pile”
How do you guys prepare gifts so quickly?
We’re moms so we get it!! You barely have time for yourself let alone gifting others! Call us last minute to pick up a gift or the morning of an event and we’re here for ya!!
Can you help us put together a gift package?
Of course!! Gift packages are our specialty! Call/DM/text and we’ll help you put together the perfect gift at all price points! Reach us at 347-623-3729 or thegiftedbabyny@gmail.com!
Do you offer wholesale?
Yes, we do!! We currently wholesale all of our own line of branded products! Contact us for more info!
Are the pompoms removable?
Yes, they are! Each pompom is removable so the hat can we washed easily *do not wash the pompom
How does personalization work?
We can personalize your onesies, swaddles, pompom hats and bibs! Add a name, an initial or a cute design! You dream it, we make it! Check out all our latest designs, ideas, and fonts located under personalization! When placing a personalized order just add font color and details in the notes.
Have any other questions??
We love to hear from you!! Contact us at any time!
XOXO,
Zehava and Michal